Halifax IT Support
IT Services
Consulting
Lots of IT firms provide the technical or the strategy, but it's the mix of the two where we thrive.
Today, almost all business decisions have an IT component that needs to be weighed to make sure you're making the right decisions for your company.
We want to be part of your organization, providing the insight you need to make the right IT decisions for business.
Managed Services
Maintaining your IT can be complex. Multiple vendors and configurations.
To simplify the process, we offer most of your IT needs as monthly services, meaning you get reliable service and predictable budgeting. We offer:
Managed Printing Services
Networking-as-a-service
Phones-as-a-service
Software-as-a-service
Server and workstation management
Help Desk
This is the nitty gritty. The core of IT. It's the workstations on desktops, the smartphones in hands, and the servers in closets.
We offer friendly phone and on-site support to help when things get tough. We're always only a call or email away.
We run your help desk so you can focus on running your business.
Print Solutions
Managed Printing
As an authorized dealer for Toshiba, Lexmark, and Samsung, we have access to a wide array of award winning multi-function devices.
Competitive financing and service rates
In an existing lease? We do lease buyouts
Increase your uptime with same day response time
Used equipment and rentals available
Document Management Systems
We proudly sell and support Square 9 document management software. Square 9 allows users to electronically manage, store, and share digital documents regardless of format.
We would be happy to discuss how you may be able to reduce costs and enjoy increased efficiency by employing this exciting technology.
Get IT Support In Halifax, NS
Whether your employees are using the corporate intranet or their personal computers, IT support can help keep them operating smoothly. Employees use their computer systems for daily tasks, but sometimes issues can arise that require more specialized support. IT specialists can handle anything from configuration errors to unexpected bugs and system interruptions for phone systems, Microsoft 365, and more. These specialists can help you get back online as quickly as possible and keep your company running smoothly!
IT support comes in different levels, depending on the organization. Some organizations prefer IT specialists to help with day-to-day operations, while others want them to handle help desk inquiries during business hours. Whatever the case, the bottom line is that both types of technical support are vital to a business's success. Unlike phone support, however, technical help follows a tiered system. The higher the level of expertise, the higher the level of technical support.
From IT Support Phone Systems To Microsoft 365
Another level of IT support involves network security. Unlike phone support, this type of support requires the assistance of additional IT personnel. Additionally, businesses may require help with a remote workforce, cybersecurity, and network performance. Ultimately, IT support involves offering assistance to users and is meant to provide answers to technical questions. Your company probably has multiple servers throughout the network. Proper maintenance will increase the life of these systems and prevent failure. This way, you won't have to waste time and money on repairs and replacements. Using IT support will ensure that your servers are maintained and operational. Regular maintenance can also protect your network from hackers.
It is best to hire an IT support provider that has the experience and resources to properly manage your servers. This will ensure that they're always ready to handle any situation that comes up with your servers. Contact Supercity Office Systems for more information on our IT support services.