- Apple Consultant
- Lenovo Gold Partner
- Microsoft Partner
IT Management,
Print Services, and Cybersecurity Defense
That Just Works
Trusted by 300+ Businesses Across Atlantic Canada
5.0
5.0


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IT management Services & Print Solutions For Your
Small Business





Help Desk & Tech Support
Enjoy unlimited support from real people who don’t just fix problems—they own them. We handle vendor communications on your behalf and resolve issues quickly to minimize downtime and keep your operations running smoothly.
Phone Systems
Modern business phone solutions that reduce costs and improve flexibility. Whether you’re in-office or remote, our systems keep your team connected—and integrate seamlessly with Microsoft Teams for a unified communication experience.
Cybersecurity & Access Management
Comply With Insurance Requirements
NIST / CIS Compliance





Document Management
Digitize your documents for secure, searchable storage. Easily scan, archive, and retrieve files to reduce clutter, improve efficiency, and eliminate paper-based risks.
Secure Print Release
Remote Print Deployment
Lease Buyouts & Upgrades
We help you exit outdated or costly print leases and upgrade to better equipment—on your terms, with minimal disruption to your business.
Usage Analytics & Reporting
How Our IT Management Services Work
A Proven, Client-First Approach to Smarter IT Management & Print Management
01 Is Your Growing Business IT ready?
01 Are you IT ready?
Is Your Growing Business IT ready?
We assess your current IT service and print infrastructure to identify risks, inefficiencies, and opportunities to improve performance and cybersecurity.
02Build a Customized Action Plan
02 Build an Action Plan
Build a Customized Action Plan
Based on your audit, we create a clear roadmap tailored to your business goals—covering everything from hardware upgrades to compliance.
03 Deploy Cybersecurity Infrastructure
03 Deploy Security-First Infrastructure
Deploy CybersecurityInfrastructure
We implement technology that protects your data, aligns with cyber insurance requirements, and supports your daily workflows.
04 Onboard Your Team & Tools
04 Onboard Your Team & Tools
Onboard Your Team & Tools
We handle onboarding, vendor coordination, and hardware ordering so your team feels supported and confident from day one.
05 Monitor, Maintain & Support
05 Monitor, Maintain & Support
Monitor, Maintain & Support
Our help desk and monitoring tools proactively detect issues, apply patches, and resolve tickets—often before you even notice.
06 Review & Optimize Quarterly
06 Review & Optimize Quarterly
Review & Optimize Quarterly
We continuously review system performance, security posture, and business needs to help you scale smarter over time.
Ready for a Technology Alignment Review?
Let’s find the gaps before they become problems.
Customer testimonials
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The People Behind Your Tech
Certified experts who support, secure, and streamline your technology—from IT to print.
Service Manager, Print Solutions
Aaron Harrington
Owner & Vice President
Chris Doucette
Sales Manager, Print Solutions
Jason Shears
Owner & President
Jay MacIntyre
Operations Manager
Todd Daigle
System Administrator
Colton Dunn
System Administrator
George Clarke
Analyst
Jason Wong
Analyst
Joey Simm
Operations Admin
Nicole Brown
Account Manager
Paul Power
Technical Implementation Lead
Ronald Pasiolco
Help Desk Lead
Scott Aucoin
System Administrator
Stuart Hargraft
Analyst
Trey Drummond
Analyst
Allan Jones
Printer Technician
Brian Jewers
Admin Support
Emily Roy
Admin Support
Rachel Harrington
Account Representative
Nick Andrychuk
How We Helped CU Financial Management
Tickets are answered in a timely manner — sometimes within minutes. Everything’s been running smoothly since we moved to SupercityOS.
From the Blog
FAQs
Whether you’re curious about onboarding, services, or support—here’s what you need to know.
What size businesses do you work with?
We work with businesses of all sizes, from small teams to large organizations—our solutions scale to fit your needs.
Can you help if I already have IT staff?
Yes! We can either fully manage your IT or partner with your in-house team to support, secure, and streamline operations.
What if I’m stuck in a printer lease?
We offer complimentary lease reviews and can often buy out your current agreement to upgrade your equipment sooner.
Do you help with cybersecurity compliance?
Absolutely. We specialize in aligning your systems with NIST and CIS frameworks to meet insurance and regulatory requirements.
How do I request tech support?
Clients can submit tickets through our secure portal or by phone—with emergency escalation paths available when needed.
Do you offer both remote and on-site support?
Yes—we offer fully remote IT support across Atlantic Canada, with on-site service available in key regions like Halifax, Dartmouth, and Bedford.
Let’s Take IT Off Your Plate
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