IT Management,
Print Services, and Cybersecurity Defense
That Just Works

Trusted by 300+ Businesses Across Atlantic Canada

5.0

5.0

“SupercityOS feels like an extension of our team. Their response time is unbeatable, and they've completely taken the stress out of managing our IT and print needs.”

Sarah McAllister

Operations Manager

“This is truly the best service I have ever received! Everyone I interact with is incredibly professional and genuinely friendly. The service is impressively fast, and the reliability is just unbelievable. Every step of the way, they deliver above and beyond my expectations. I constantly feel valued and taken care of. Gladly recommend to others.”

5.0

“SupercityOS feels like an extension of our team. Their response time is unbeatable, and they've completely taken the stress out of managing our IT and print needs.”

Jessica Lubahn

Product Manager

5.0

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Jessica Lubahn

Product Manager

IT management Services & Print Solutions For Your
Small Business

Help Desk & Tech Support

Enjoy unlimited support from real people who don’t just fix problems—they own them. We handle vendor communications on your behalf and resolve issues quickly to minimize downtime and keep your operations running smoothly.

Phone Systems

Modern business phone solutions that reduce costs and improve flexibility. Whether you’re in-office or remote, our systems keep your team connected—and integrate seamlessly with Microsoft Teams for a unified communication experience.

Cybersecurity & Access Management

Protect your business with strong password policies, enforced multi-factor authentication, and a Zero Trust approach that stops threats at the door—before they ever reach your systems.

Comply With Insurance Requirements

We help you meet the technical standards needed for cybersecurity insurance, reduce your risk profile, and improve your chances of qualifying for better coverage and lower premiums.

NIST / CIS Compliance

We align your IT infrastructure with industry-standard frameworks like NIST and CIS to help you stay compliant, secure, and audit-ready—all while identifying and closing security gaps before they become risks.

Document Management

Digitize your documents for secure, searchable storage. Easily scan, archive, and retrieve files to reduce clutter, improve efficiency, and eliminate paper-based risks.

Secure Print Release

Protect sensitive documents by requiring user authentication (via badge or PIN) before releasing print jobs. This ensures nothing sits unclaimed and only the intended user sees the output.

Remote Print Deployment

Set up and manage printers across multiple locations with ease. Our systems ensure consistent, secure print performance no matter where your team is working from.

Lease Buyouts & Upgrades

We help you exit outdated or costly print leases and upgrade to better equipment—on your terms, with minimal disruption to your business.

Usage Analytics & Reporting

Track usage across your entire print environment. Spot inefficiencies, reduce waste, and make data-driven decisions to control costs and improve output.

How Our IT Management Services Work

A Proven, Client-First Approach to Smarter IT Management & Print Management

01 Is Your Growing Business IT ready?

01 Are you IT ready?

Is Your Growing
Business IT ready?

We assess your current IT service and print infrastructure to identify risks, inefficiencies, and opportunities to improve performance and cybersecurity.

02Build a Customized Action Plan

02 Build an Action Plan

Build a Customized Action Plan

Based on your audit, we create a clear roadmap tailored to your business goals—covering everything from hardware upgrades to compliance.

03 Deploy Cybersecurity Infrastructure

03 Deploy Security-First Infrastructure

Deploy CybersecurityInfrastructure

We implement technology that protects your data, aligns with cyber insurance requirements, and supports your daily workflows.

04 Onboard Your Team & Tools

04 Onboard Your Team & Tools

Onboard Your Team & Tools

We handle onboarding, vendor coordination, and hardware ordering so your team feels supported and confident from day one.

05 Monitor, Maintain & Support

05 Monitor, Maintain & Support

Monitor, Maintain & Support

Our help desk and monitoring tools proactively detect issues, apply patches, and resolve tickets—often before you even notice.

06 Review & Optimize Quarterly

06 Review & Optimize Quarterly

Review & Optimize Quarterly

We continuously review system performance, security posture, and business needs to help you scale smarter over time.

Ready for a Technology Alignment Review?

Let’s find the gaps before they become problems.

Customer testimonials

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Name Surname

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The People Behind Your Tech

Certified experts who support, secure, and streamline your technology—from IT to print.

Service Manager, Print Solutions

Aaron Harrington

Owner & Vice President

Chris Doucette

Sales Manager, Print Solutions

Jason Shears

Owner & President

Jay MacIntyre

Operations Manager

Todd Daigle

System Administrator

Colton Dunn

System Administrator

George Clarke

Analyst

Jason Wong

Analyst

Joey Simm

Operations Admin

Nicole Brown

Account Manager

Paul Power

Technical Implementation Lead

Ronald Pasiolco

Help Desk Lead

Scott Aucoin

System Administrator

Stuart Hargraft

Analyst

Trey Drummond

Analyst

Allan Jones

Printer Technician

Brian Jewers

Admin Support

Emily Roy

Admin Support

Rachel Harrington

Account Representative

Nick Andrychuk

How We Helped Arcus Legal

Having our IT environment under one umbrella has streamlined our internal operations. SupercityOS ensures we stay current with best cybersecurity practices and updated toolkits.

Help desk is friendly, polite, and efficient

0 ASAP

Supported at all levels—from help desk to management.

1 Connected

Constant monitoring protects our sensitive data.

0 /7

Advice, assistance, and guidance.

0 %

How We Helped Wagners Law Firm

SupercityOS has transformed our IT department. Since partnering with SupercityOS, issues are resolved thoroughly and in a timely manner.

Concerns are addressed and tickets are resolved in no time at all.

0 ASAP

Communication is clear and rapid.

1 Connected

Issues can be raised anytime and receive a swift response.

0 /7

Reachable, responsive, and responsible.

0 %

How We Helped CU Financial Management

Tickets are answered in a timely manner — sometimes within minutes. Everything’s been running smoothly since we moved to SupercityOS.

Tickets are resolved fast — often within minutes of reporting.

0 ASAP

Since switching, everything has worked exactly as promised.

0 Months+

From small fixes to full network setups, support is seamless.

0 /7

Security is tight, stable, and proactively monitored.

0 %

How We Helped CU Financial Management

Tickets are answered in a timely manner — sometimes within minutes. Everything’s been running smoothly since we moved to SupercityOS.

Tickets are resolved fast — often within minutes of reporting.

0 ASAP

Since switching, everything has worked exactly as promised.

0 Months+

From small fixes to full network setups, support is seamless.

0 /7

Security is tight, stable, and proactively monitored.

0 %

How We Helped Arcus Legal

Having our IT environment under one umbrella has streamlined our internal operations. SupercityOS ensures we stay current with best cybersecurity practices and updated toolkits.

Help desk is friendly, polite, and efficient

0 ASAP

Supported at all levels—from help desk to management.

1 Connected

Constant monitoring protects our sensitive data.

0 /7

Advice, assistance, and guidance.

0 %

How We Helped Wagners Law Firm

SupercityOS has transformed our IT department. Since partnering with SupercityOS, issues are resolved thoroughly and in a timely manner.

Concerns are addressed and tickets are resolved in no time at all.

0 ASAP

Communication is clear and rapid.

1 Connected

Issues can be raised anytime and receive a swift response.

0 /7

Reachable, responsive, and responsible.

0 %

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FAQs

Whether you’re curious about onboarding, services, or support—here’s what you need to know.

What size businesses do you work with?

We work with businesses of all sizes, from small teams to large organizations—our solutions scale to fit your needs.

Can you help if I already have IT staff?

Yes! We can either fully manage your IT or partner with your in-house team to support, secure, and streamline operations.

What if I’m stuck in a printer lease?

We offer complimentary lease reviews and can often buy out your current agreement to upgrade your equipment sooner.

Do you help with cybersecurity compliance?

Absolutely. We specialize in aligning your systems with NIST and CIS frameworks to meet insurance and regulatory requirements.

How do I request tech support?

Clients can submit tickets through our secure portal or by phone—with emergency escalation paths available when needed.

Do you offer both remote and on-site support?

Yes—we offer fully remote IT support across Atlantic Canada, with on-site service available in key regions like Halifax, Dartmouth, and Bedford.

Let’s Take IT Off Your Plate

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